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I have a free authentication, but I'm asked to pay

Written by Mike

(Remember that in step 3, you might be able to just pay with your included authentication.)

If that's not the case:

  • Your free authentication is probably on another one of the 3 tiers of items we have

  • Example: you paid $24.99/mo for a tier 2 item, but you're now trying to authenticate a tier 3 item (priced at $100 or $49.99/mo)

To see our tiers:

To fix this, simply upgrade to the next tier, or go with one of our one-off payment options (you'll be shown this in step 1 of our ordering process)

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